Personify / Team

One connected team. Built around the work.

Product direction, design, engineering, integration and live operation work together across Harrogate in the UK and Vietnam.

Collective capability / 002One working rhythm
UKHarrogateProduct direction, client responsibility and delivery leadership
VNVietnamEngineering, integration, quality and infrastructure

Structured handoversExtended working coverage24/7 support where included

Collective capability

The disciplines stay connected.

Product definition
01 / Shape

Product direction and definition

Challenge the brief, clarify the customer value, identify constraints and define the smallest useful first release.

Experience design
02 / Experience

Design and production thinking

Connect what customers and teams use to the rules, artwork, data and operational requirements behind it.

Engineering and integration
03 / Build

Engineering and integration

Build dependable products, connect the systems that matter and keep the trusted operational record intact.

Live operation
04 / Operate

Quality, infrastructure and live operation

Test, launch, monitor, support and improve the product after it reaches real orders, real teams and real users.

Harrogate and Vietnam

Two locations. One working rhythm.

Harrogate provides product direction, client responsibility and delivery leadership. Vietnam extends engineering, integration, quality, infrastructure and operational coverage.

Structured handovers keep decisions visible and responsibility clear. The capability that defines the work remains connected when the product reaches live use.

24/7 support is available where an engagement specifically includes it.

Four interlocking material components representing product definition, experience design, engineering and live operation as one connected capability
Team / Designed capability studyDefine, design, build and operate stay connected

Work with the team

Bring us the awkward one.

One print product, one live brief or one software problem. A senior person reads it and answers plainly.

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