Personify / Personalised Experiences

Personalised experiences. Built for retail and the web.

We design and build customer experiences that respond to the person using them, connected to the products, content, data and systems required to make them work.

Primary difference / 001 The experience and the operation behind it are designed together.

From the first interaction to content rules, system connections, production and live support.

Choose where it needs to work
Personalised Experiences / Live routesOne connected responsibility ●
CustomerScan, screen or productRelevant experience

RetailConnect the physical moment to useful content, choice and service.Product discovery, interactive displays, connected packaging, configurators and staff tools.

Customer-facing retail experiencesCampaign and product platformsPersonalisation connected to production1,500+ delivered across Personify

Three clear routes

Start with where the experience needs to work.

You do not need to decide the technology first. Bring the customer moment, product or campaign. We define the smallest useful experience and everything it needs behind it.

01 / Retail

Personalised retail experiences

Connected physical and digital moments that help customers discover, choose, configure or continue an experience.

  • Interactive product discovery
  • Connected packaging and QR journeys
  • Configurators, displays and staff tools
  • Content, data and system connections
Show us the retail moment
02 / Web

Personalised web experiences

Campaign, product and service experiences shaped around the visitor, context and action that matters.

  • Campaign and launch platforms
  • Interactive tools and product finders
  • Configurators and customer portals
  • Personalised content with clear rules
Bring us the web idea
03 / Patternworks

Personalised products connected to production

When the customer creates a physical product, Patternworks carries the approved choice into artwork, order data, production and fulfilment.

  • Custom customer editor
  • Product and production rules
  • Validated artwork and order data
  • Production and fulfilment connections
See Patternworks working
Selected brands from the Personify delivery record.
AppleJohn LewisSelfridgesNextHarvey NicholsNutellaTobleroneKinderTic TacHotel Chocolattech21OptusUnilever

Start with the experience

Show us the moment that should feel personal.

Bring one retail interaction, web idea or physical product. We will identify what the customer should experience and what must exist behind it.

Start a Personalised Experience