Personalised experiences. Built for retail and the web.
We design and build customer experiences that respond to the person using them, connected to the products, content, data and systems required to make them work.
Primary difference / 001The experience and the operation behind it are designed together.
From the first interaction to content rules, system connections, production and live support.
Personalised Experiences / Live routesOne connected responsibility ●
Customer→Scan, screen or product→Relevant experience
RetailConnect the physical moment to useful content, choice and service.Product discovery, interactive displays, connected packaging, configurators and staff tools.
Audience+Context+RulesRelevant web experience ●
WebBuild digital experiences around what each visitor is trying to do.Campaign platforms, personalised content, interactive tools, configurators and customer portals.
PatternworksContinue personalisation into production.Product rules, artwork, order data, production routing and fulfilment.
Customer-facing retail experiencesCampaign and product platformsPersonalisation connected to production1,500+ delivered across Personify
Three clear routes
Start with where the experience needs to work.
You do not need to decide the technology first. Bring the customer moment, product or campaign. We define the smallest useful experience and everything it needs behind it.
01 / Retail
Personalised retail experiences
Connected physical and digital moments that help customers discover, choose, configure or continue an experience.